He walked me through the process of switching plans and getting a new phone without changing my phone number (which for some reason isn't possible to do on your own on the Koodo website). If you prefer to have a representative make these account changes for you, service fees may apply. Please visit pcmobile.ca/info for more information. I am now trying to rent a place / get a mortgage and I can’t because my credit score took a … I have to wait for another 5 months while the Tab bonus reduces. I need to pay my second account but I can't login it won't except my information. Koodo Mobile reviews first appeared on Complaints Board on Sep 20, 2009. Please help me. Koodo sent it to a collections agency without any sort of indication I owed them. The overall rating of the company is 1.7 and consumers are mostly dissatisfied.. So I have to wait. On October 2nd, 2018 PC mobile monthly customers will continue to receive the same wireless service but will be re-branded Koodo. Recent recommendations regarding this business are as follows: "don't go with these guys", "Check your monthly bills", "Do not … When you access your Koodo Prepaid account on Koodo… Your experience can help others make better choices. If your base plan has expired or you don't have any data remaining, you can still log in to manage your account. Yes, that’s right. You can continue to visit myaccount.koodomobile.com to login and manage your account. Most changes to your Koodo account can be done for free via Self Serve. My dad mistakenly bought a koodo gift card, thinking it was a different provider. Koodo offers a refer friends and family referral program, you (the referrer) and the person you referred to both will receive $5 off your monthly bill for 5 months. ; Your current plan will be shown. Again, this is for every single friend you refer to Koodo. ; Select your phone type. Just follow the steps below. Koodo Mobile has an average consumer rating of 2 stars from 32 reviews. The latest complaint billing was resolved on Jan 18, 2013. Changing your plan is easy! The latest review I want to cancel my service was posted on Mar 5, 2021. We try to provide the best service possible, but we get that some problems are harder to solve than others. I called in to see if Koodo would waive the Tab bonus balance but they wouldn't. Self Serve. That’s $25 saved. I was thinking we could give it to someone who uses koodo, and I've found a colleague who does, but want to make sure it's possible to use it to pay a monthly bill and not just for devices or top-ups. But David, a Koodo customer service rep from their call center, deserves some public appreciation here. To change it, select Change my plan. Select Self Serve at the top of the screen, and select Mobile services from the drop-down menu. Koodo’s a bit more upfront with its offer, showing it right on the website’s front page. Join the 317 people who’ve already reviewed Koodo Mobile. I need a phone number for Koodo not the 611 number or phone number I can text a rep. When you dig into the fine print, Koodo notes that the $100 bill credit is available on select phones with the Tab. Log in to your Self Serve account. Koodo Mobile was first mentioned on PissedConsumer on Aug 23, 2018 and since then this brand received 41 reviews.. Koodo Mobile ranks 307 of 1642 in Telecommunications category. Already contacted us? ... How to pay your bill. Help to contact a rep I'm hearing impaired I use texting or a TTY for home phone. For example - I have 1 line that still has 5 months remaining on Tab Bonus - I paid off my Tab early to try & upgrade recently but can't as I still have a Tab bonus balance. When the collections agency contacted me I paid the balance immediately after I heard it was due, but it was too late. The Telus flanker brand also waives the $45 connection fee. 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