Articles by Koodo Articles by Koodo 18; Mobile Masters Mobile Masters 1; ... (Moto G Fast) in the mail with a new SIM card. We have learned that there have been recent attempts to login to your account using valid credentials (your username and password) that originated … here is exactly what it said- ‘sim not supported, The sim that you currently have installed in this Iphone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. Learn how to easily transfer the ownership of one or all of your phone lines to someone else. I have received a new phone(LG K61 : Android) that I ordered online. Conditions apply. I just want to know how I can activate the new phone. 1. That’s what I do: I drink and I know things. This is no longer possible with the new system. 100% Upvoted. https://mobilesyrup.com/2018/08/13/bell-returns-to-stocking-carrier-locked-phones-at-retail-locations/. Koodo Can I activate any Telus phone on Koodo? This thread is archived. I appreciate any help! Unless you bought one separately, you’ll find it in the packaging with your Koodo Prepaid phone. You can try to unlock your iPhone by putting your Koodo SIM in the iphone and Reset the phone to its factory settings. I live in Canada Ontario. HowardForums is a discussion board dedicated to mobile phones with over 1,000,000 members and growing! Contact Koodo Mobile customer service. That will serve no purpose since the phone is already bought outright from Bell. for 24 months on your tab for a new phone ; Unlimited International text/picture messages ... More Plan Features. My boyfriend bought me an Iphone 11 from a Bell store, and bought it outright. here is exactly what it said- ‘sim not supported, The sim that you currently have installed in this Iphone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. Go to Plan and Add-Ons > Change Phone Number . Some of the phones include the Samsung Galaxy Note 10+, LG Q70, iPhone XS, Google Pixel 4 XL and Huawei P30 Lite. It started in 2008 as Telus’ push to gain a stronger foothold with younger audiences. And already koodo customer which can log into Self Serve account. Next, you’ll choose from a number of base plans and Talk or Data Booster add-ons on the Koodo Prepaid page. Not sure what to do here. After activation, your need to come back to the referral system and provide your new and active Koodo phone … So I decided a couple months ago to buy a SAT phone and switch to a satellite phone plan and cancel my plan with Koodo, I can now call anyone, anywhere around the globe as long as I have a clear line of sight to the sky, anyways leading up to my cancellation I decided Koodo's services were no longer needed. For those unfamiliar with Koodo’s system, the … hide. To help make them more affordable to new customers carriers like Bell, Rogers and Koodo would commonly offset the cost by locking a phone to their network. I am going to pay the rest of the remaining tab balance on my current Iphone and i want to switch to this new phone he bought me, but i dont know what to do next. The fine print notes the offer is only available for new customers activating the device on a Koodo Tab — the same rules apply to the 10 Pro as well. Pick the monthly plan and features that work best for you. If you bring your own phone, you can save an additional $5. I want to transfer my old phone number from my old phone to the new phone. To transfer the contents you'll need to do a backup and restore either through itunes or icloud. If you didn’t get an email from us then check your junk folder or call us at *611 and we’ll help you out. It has no sim card, do I order one online? (General » Reset » Reset all contents and settings). iOS 13 with Dark Mode, new tools for editing photos and video, and brand new privacy features; Before you buy this phone, here's what you need to know. On June 15, 2017, the Canadian Radio-television and Telecommunications Commission has announced upcoming changes to the Wireless code of conduct. The carrier offers both prepaid and postpaid service plans without fixed contracts. Because Koodo is backed by one of the most reliable cell phone carriers, you can expect a quality coast-to-coast 4G network covering 99% of Canada's population. Canadian Radio-television and Telecommunications Commission, https://mobilesyrup.com/2018/08/13/bell-returns-to-stocking-carrier-locked-phones-at-retail-locations/. @Mayumi yes my sim from my current iphone 8. Find Koodo Mobile LG plans starting from $30! When you access your Koodo Prepaid account on Koodo… Please insert another sim card from a supported carrier or request that this iphone be unlocked by your carrier. 2 months later, I have received three bills from Koodo for this phone. 2. Please insert another sim card from a supported carrier or request that this iphone be unlocked by your carrier. Please contact apple for more information.”. I believer the phone walls you through the process as part of the setup. This has allowed Koodo to become one of the leading service providers in Canada with over 1 million subscribers. Instead of paying $600 for a new phone, new customers could pay $0 down in exchange for agreeing to a 3-year contract which had the price of the phone built into the monthly payments. If you’re transferring your number to Koodo from another provider, before you start, ensure your previous carrier’s SIM is still in your phone and replace it only after your number transfer is complete. New to Koodo Great news - The SIM card you’ve received is already activated and has a number assigned by us. Then buy a phone or SIM card and activate on a postpaid rate plan. It means some carriers still selling locked phone...? Is your child now old enough, Moving out of the country? They can find the link to enter their phone number in the confirmation email they received after redeeming their offer. i tried to put my old sim into my new phone and it did not work, it said i needed a sim to go with the phone. Your Koodo Prepaid SIM card. Koodo Mobile was formed in 2008 by TELUS, focusing mainly on students and younger customers needing low cost phones and service plans. Running on Canada’s largest 4G LTE network, with affordable plans, no fixed-term contracts, and Shock-Free Data, it’s easy to Choose Happy. Did you try put your current Koodo SIM on the new phone? Enter your number and click "Check Eligibility" 5. You can call Koodo Mobile at toll free number, write an email, fill out a contact form on their website www.koodomobile.com, or write a letter to Koodo Mobile, 25 York Street, Toronto, Ontario, M5J 2V5, Canada. I put in the new SIM card into the phone and did the phone updates. If your base plan has expired or you don't have any data remaining, you can still log in to manage your account. Login to Self-Serve . He paid the full amount, so the phone is completely paid off. Or do i have to do this some other way, Bell policy was to unlock the phone at the time of “activation”. @Mayumi I do find that odd aswell. Here s what you need to activate your Prepaid phone: Thanks in advance for any help!! Love your phone company as much as your phone. Redeem the offer (by entering your name and email address into the referral system) before you activate your service with Koodo. Your selected base plan and Booster® add-on (s). This is one of the reasons Koodo’s prepaid offer is so varied. On top of that, the deal appears to work at any Tab level. However, Coolpad Snap is an off-brand phone Koodo offers with a small charge on Tab Small. I have put the new SIM card in the phone and now I’m not sure how to activate my new phone. @Helen Koodo thank you for replying! Someone who activated then cancelled would essentially pay $360 for the iPhone 8 instead of $845. The carrier offers both prepaid and postpaid service plans without fixed contracts. The phone would have to be activated again (with your Koodo SIM) and could be unlocked. Please insert another sim card from a supported carrier or request that this iphone be unlocked by your carrier. Check out what makes Koodo cool 3. Please contact apple for more information.”. it seems as if some carriers are still selling locked phones. First, you need to have a Koodo Prepaid SIM card. report. Koodo Can I activate any Telus phone on Koodo? So with that said, what would be the best thing for me to do? @David AKU do you know if they will charge me to do that? best. @Mayumi I did try that, my current phone is an iphone 8 that i purchased from walmart. Don’t worry, you’ll find it in the package sent with your Koodo Prepaid phone. 15 days trial period; Usage allotment increased to one-half of the monthly allotment in the monthly plan and others. Your Koodo Prepaid SIM card. Sorry, our virus scanner detected that this file isn't safe to download. Compare 38+ Koodo Mobile cell phone plans for the LG Velvet 5G to see which plan suits you. this is not a hardware issue with the Iphone. You don't have to pay off your current Tab to use different phone. share. You can choose from a number of base … Need help with that? Koodo is a relatively new carrier. Connection fee extra (SIM card included). I purchased a phone from Koodo 2 months ago. After claiming the offer, the referee has 30 days to activate on a Koodo post-paid plan and visit the referral site to provide their new Koodo phone number. When you like my post, my boss gives me a raise, my dog is happier and my kids love me more. Sorry, we're still checking this file's contents to make sure it's safe to download. Unless you bought one separately, youâll find it in the, Here s what you need to activate your Prepaid phone: Is this going to cause an issue where I put it in the phone before activating the SIM card? @Helen Koodo thank you for replying! I have no idea how to get started. You can choose from a number of base plans and Talk or Data Booster add-ons on our Prepaid, Moving out of the country? I told Koodo about it immediately and they said they would look into it. Any device sold after Aug 29, 2017 must be sold unlocked so you should be able to use the Koodo SIM card with this new device without any problem. Your selected base plan and Booster® add-on(s). 1 comment. Please contact apple for more information.”, i tried to put my old sim into my new phone and it did not work, it said i needed a sim to go with the phone. save. Just gave them IMEI and gave you a code. but i tried to put my old sim into my new phone and it did not work, it said i needed a sim to go with the phone. Back to koodomobile.com Unless you bought one separately, you’ll find it in the packaging with your Koodo Prepaid phone. What is a. Looking for a deal? My wife got a new Iphone SE the other day, but now wants a larger screen ;) I'm going to take her phone now, however, I want to be able to use it on a trip next month and would like to unlock it. They didn't charge my friend. Then the phone was not unlocked by Bell. Subject to approved credit. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. not sure if that has anything to do with why it worked or not. As a first-time user of Koodo Mobile's activation system, we ask that you provide us with some general information about yourself, and select a username and password. The phones ususally come unlocked so you can just put the old SIM card in the new phone as Mayumi suggested. Sort by. this is not a hardware issue with the Iphone. The Tab reduces through a Tab charge on eligible plans. I ported over from Koodo, as well, two weeks ago. If that doesn’t work, you would need to contact Bell. Combine that with really good coverage and this company offers great value for money indeed. @Mayumi once the phone is unlocked when i switch my sim from my iphone 8 to the iphone 11 will that transfer all my pictures and info to my new phone? here is exactly what it said- ‘sim not supported, The sim that you currently have installed in this Iphone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. Like Koodo, Freedom will deliver the $100 as 10 monthly $10 bill credits. Choose your awesome new phone online or head to a Virgin Mobile store. My question is, how do i activate this new phone? ( I believe you have a nano size SIM). In total, you can communicate with Koodo Mobile using 2 different media: phone, web. I will just have to call Bell and explain that I tried to use it and hopefully they will unlock it. Check out our hottest offers on phones. On select Tab plans. Your selected base plan and Booster® add-on (s). Contact them with the IMEI from the back of the box to get it unlocked. this is not a hardware issue with the Iphone. Koodo is currently offering $168 in bonus bill credits when you activate a new phone. Unless you bought one separately, youâll find it in the packaging with your Koodo Prepaid phone. Simply push out the large white card (Standard), the medium multi-colored card (Micro), or the small white card (Nano), insert it into your phone, and start using your Koodo services. Here's what you need to activate your Prepaid phone: Your Koodo Prepaid SIM card. The offer is available online for new MyTab activations or phone upgrades on $45 per month or higher plans (after the $5 Digital Discount). This has allowed Koodo to become one of the leading service providers in Canada with over 1 million subscribers. Consent to use additional data / data roaming must be made by the account holder or authorized user. I already put a new SIM card which came with the phone and transfered all information from the old phone to my new phone. Put up to $10/mo. Click "Transfer a wireless or wireline number from Public Mobile or another provider" 4. Enter your username or e-mail address. Am I able to do this through Koodo, or do I have to have it unlocked by Bell first? We'll send you an e-mail with instructions to reset your password. Here s what you need to activate your Prepaid phone: Your Koodo Prepaid SIM card. here is exactly what it said- ‘sim not supported, The sim that you currently have installed in this Iphone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. Does a friend or family member want to take ownership of your phone line? Is your child now old enough to take ownership of his or her phone line? HowardForums is a discussion board dedicated to mobile phones with over 1,000,000 members and growing! Starting December 1, 2017 major changes to wireless code were made: I advise to contact Bell and ask them to unlock this device because this is the only explanation that i can find for this issue. Compatible with Koodo – 4G (HSPA/LTE) frequency The full list of eligible phones can be found here. To be exact, the carrier divides the price of the phone into $5 installments over a … Does a friend or family member want to take ownership of your phone line? You don’t need to pay off your current tab, if you don’t want to do it. New comments cannot be posted and votes cannot be cast. If you get your new Virgin Mobile phone online, give us a shout at 1-888-999-2321 once you've got your hands on it and we'll move your number. If you’re a new Koodo customer, the SIM card you’ve received is already activated and has a number assigned by us. Koodo Mobile has a page or online help desk for customer service, but you can also call them on the phone. i tried to put my old sim into my new phone and it did not work, it said i needed a sim to go with the phone. As I logged in to Koodo to try to activate the new SIM card, I believe I saw a message that said you shouldn’t put the new SIM card into the new phone until activated. Does Koodo offer SPC partnered deals for current existing customers rather than having to upgrade or activate a new line? Activating your prepaid phone on Koodo is easy, here’s what you need to know. For your convenience HowardForums is divided into 7 main sections; marketplace, phone manufacturers, carriers, smartphones/PDAs, general phone discussion, buy sell trade and general discussions. Koodo offers the iPhone 8 for $0 on a Medium Tab, which costs $360 over 24 months. Koodo Mobile was formed in 2008 by TELUS, focusing mainly on students and younger customers needing low cost phones and service plans. Please try again in a few minutes. You don’t need to pay the remaining balance from your current phone. You mean a SIM from your current iPhone 8? However, Freedom has a cheaper $30 connection fee, so the total savings are $130. The phone never got delivered to my home, we believe it was stolen, the signature was forged. At $35 per month, this is the cheapest plan on Koodo. To apply the discount, you’ll need to use the code ‘K168CNY’ at checkout. Prohibition on unlocking fees and requirement that all devices provided as part of a wireless contract must be unlocked. See in-store for details. For your convenience HowardForums is divided into 7 main sections; marketplace, phone manufacturers, carriers, smartphones/PDAs, general phone discussion, buy sell trade and general discussions. To bring your own device to Koodo, you’ll need to have an unlocked smartphone that is GSM (HSPA) compatible. Update August 26, 2019: A Koodo spokesperson issued iPhone in Canada the following statement regarding this change: Over the past two years, Koodo has noticed an increase in the number of customers who activate new devices on our network when a phone credit is available, then cancel their service within days to turn a quick profit. If you already have a username and password (perhaps from another retailer), click here and we'll re-assign your previous username. In the case of this phone, there’s a $485 credit, which brings the total up to $845 for the phone. Click here … On unlocking fees and requirement that all devices provided as part of the?. A Tab charge on Tab small you a code enter your number and click `` transfer a wireless must. To apply the discount, you can communicate with Koodo Mobile was formed in by! Can I activate any Telus phone on Koodo said they would look into it from a Bell,... 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